Get Aer Lingus compensation for your delayed or cancelled flight

Your rights in the event of a delayed or cancelled Aer Lingus flight

When faced with flight cancellations or delays by Aer Lingus, it's important to be aware of the protections provided by British regulations, which safeguard your rights as an air passenger. Depending on specific circumstances, you could potentially be eligible for Aer Lingus compensation of up to £520, according to both the British and EU laws state.

• Was your Aer Lingus flight delayed? If you arrived at your final destination at least 3 hours late, you are most likely entitled to flight compensation.
• Was your Aer Lingus flight cancelled? If you did not take an alternative flight offered by the airline, you are entitled to a refund. Additionally, if the flight was cancelled fewer than 14 days before departure, you might be entitled to cancelled Aer Lingus flight compensation.
• Regardless of the flight disruption or its cause, airlines must provide passengers with special assistance, known as the "right to care.” This includes food and beverage vouchers, communication services, and if needed, accommodations and transportation. You can claim those directly at the airline’s service desk at the airport, if the airline refuses to give you a voucher, just go and buy what you need — they will have to pay you back those expenses (as long as they are reasonable).

Important note: If your Aer Lingus flight was delayed or cancelled because of “extraordinary circumstance” — such as bad weather or unruly passengers — you might not be eligible for compensation. This is because the British and EU flight compensation regulations apply only if the flight disruption happened because of the airline’s own negligence

Check your Aer Lingus flight status 

To ensure a smooth journey with Aer Lingus, it is recommended to proactively stay informed about potential flight disruptions. Regularly check the status of your Aer Lingus flight on their official website or the website of your departure/arrival airport to stay prepared and minimise any unexpected complications.

Below, you can also find a list of recently disrupted Aer Lingus flights from the last few days. If your flight is on the list, you might be eligible for compensation!

Can I get compensated for a delayed flight Aer Lingus?

If your arrival at the destination was delayed due to an Aer Lingus flight, you may be eligible for up to £520 in compensation according to the British and EU regulations. To qualify for compensation, the following two conditions must be met: 

1. A minimum delay of 3 hours upon arrival 
2. The airline being responsible for the delay (excluding extraordinary circumstances like adverse weather or political instability)

When can I claim compensation for my cancelled Aer Lingus flight ?

If your flight was cancelled at least 14 days before the departure date, you are likely entitled to flight compensation. Another criteria for when you can receive compensation for an Aer Lingus flight compensation is when the Aer Lingus is at fault for the cancellation. Check out the extraordinary section below to read more about this! Alternatively, use our free Claim Calculator to see if you are eligible in less than a minute.

See the table below for more information on when you can receive compensation for an Aer Lingus flight cancellation. 

When can I claim a refund for my cancelled Aer Lingus flight ?

You are entitled to a refund if your Aer Lingus flight was cancelled and…

1. Aer Lingus did not offer you any alternative flights.
2. Aer Lingus did offer you an alternative flight but you did not take it. 

Remember, don't accept vouchers — the airline owes you money!

What do I do if I missed my connection flight due to Aer Lingus delay or cancellation?

If your Aer Lingus flight experiences a delay or cancellation that leads to missing a connecting flight within the same booking, you may be eligible for compensation and/or a refund for the entire journey, provided it meets the aforementioned criteria. Discover your eligibility now and take advantage of the potential compensation and refund with Flight-Delayed.co.uk.

How much Aer Lingus compensation can I get for a delayed or cancelled flight?

The amount of compensation is determined by the length of your flight:

Am I still eligible for compensation if I’m flying with Aer Lingus to a non-EU country?

When flying to a non-European country, such as the United States, the British and European air passenger rights regulations protect you as well. Because Aer Lingus is a European airline, the regulations apply to all flights from and to non-EU destinations. It would be different when you fly with a non-European airline like United or Delta. Only your flight from Europe would be covered in this case. 

To summarise, you are eligible for compensation if you are travelling with…

• An airline headquartered in the UK or the EU
• An airline not headquartered in the UK or the EU but the flight took off from the UK or the EU

Extraordinary circumstances — Can Aer Lingus deny me compensation?

Yes, they can, but only if the airline is not responsible for the delay or cancellation. We call such situations extraordinary circumstances.

Some of the most common extraordinary circumstances that allow Aer Lingus to deny your claim include:

• Extreme weather conditions, such as massive snow, dense fog, and heavy rain.
• A strike caused by workers within the aviation industry not related to the airline (eg. baggage handlers). But it’s important to remember that a Aer Lingus strike caused by workers within the airline (eg. Aer Lingus pilot strike) is NOT an extraordinary circumstance and you can claim compensation!
• A collision between the aircraft and birds or other foreign objects.
• A delay or cancellation caused by an ill or unruly passenger.

However, keep in mind that even if the airline denies your claim citing exceptional circumstances, they might not be right. It's always a good idea to run your case through our Claim Calculator to see if you're eligible for Aer Lingus compensation, even if the airline says otherwise.

My claim has already been denied by the airline. Can I make another claim?

Yes! We have had many cases where the passenger was initially denied compensation or a refund, but with our assistance, they were eventually able to obtain the funds.

We have legal teams in 9 countries and a 98% success rate in court — we believe there is no one better to handle your claim than us!

We work on a 'no win, no fee' basis for your convenience

How long do I have to claim my Aer Lingus compensation and refund?

If you are flying from the UK or Ireland, you have up to 6 years to claim your flight compensation and refund.

If your flight itinerary does not include the UK or Ireland, different local laws may apply. For example, in Greece you have up to 5 years to claim compensation. When claiming compensation, you can always take into account the laws at the country you are flying from, the country you are flying from, and the country where the airline you are flying with is headquartered.

=> Check with our Claim Calculator whether you are still entitled to Aer Lingus refunds and compensation from the past.

How long will I have to wait for my Aer Lingus compensation and refund?

In many cases, we are able to get passengers their money in a matter of weeks or months. 

However, there are times when the airline is unresponsive or denies the claim. In such circumstances, we must take the case to court. When this happens, we then must wait for the court's final decision. This could take several months or even 2 to 3 years.

However, rest assured that we will keep you updated on any important developments regarding your claim and will fight for your rights until the bitter end. Furthermore, because we work on a 'no win, no fee' basis, there is no risk in submitting a claim.

How to claim Aer Lingus refund and compensation?

First, use our free Claim Calculator to make sure that you are indeed eligible for the compensation and refund.

If you are, you can later either submit a claim by yourself or let us handle everything for you. You just need to upload all relevant documents into our online system and we will take care of all the rest, including eventual court proceedings.

About Aer Lingus

Aer Lingus is the national Irish airline. It was founded in 1936 in Dublin, Ireland. Their headquarter is still in Dublin and the city’s airport is also their main hub. From there, Aer Lingus is flying to more than 140 destinations in Europe but also North America.

In February 2019, Aer Lingus was announced as the most on-time airline by the OAG with an on-time rate of 90%.

In 2020, the airline increased its score, with an on-time performance of 98,3%, making it the most on-time airline in the UK.

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