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Your rights in the event of a delayed or cancelled Animawings flight
If you were a passenger on an Animawings flight that was cancelled or delayed, your rights as a passenger are safeguarded by European and British law. If your Animawings flight is cancelled, you can be eligible for up to £520 in compensation from the airline as well as a full monetary refund of your ticket.
Was your Animawings flight delayed? You can be eligible for flight compensation if there was a minimum 3-hour delay in your flight.
Was your Animawings flight cancelled? You are entitled to a refund if you decided not to accept the airline's alternative flight. Additionally, you can be qualified for Animawings flight compensation if your flight was cancelled within 14 days prior to departure.
Airlines are required by law to offer passengers particular assistance, or the "right to care," regardless of what caused the flight delay. Vouchers are provided for communication needs, food and drink needs, and, if required, transportation and lodging. The airline's service desk at the airport is legally obliged to repay your charges (so long as they are reasonable), so buy what you need even if they refuse to give you the vouchers.
You will not be entitled to flight compensation if your flight was cancelled or delayed due to an "extraordinary circumstance." The airline must be held responsible for the disrupted flight to compensate passengers.
I am travelling outside of the UK/EU with Animawings. Am I still eligible for compensation?
Yes!
Even though Animawings' primary market is the European Union, the airline also provides flights to Africa.
As a Romanian airline, Animawings has its main headquarters in the European Union. Therefore, all Animawings flight delays or cancellations are subject to EU261.
However, if you were traveling with a non-EU/non-UK carrier, the circumstances may be different. For further details, refer to the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
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When can I claim compensation for my cancelled Animawings flight?
If your flight was cancelled fewer than 14 days prior to the departure date, you could be able to qualify for flight compensation.However, keep in mind that if your flight is affected by extraordinary circumstances, such as a natural disaster that prohibits takeoff, you may not be entitled for compensation.
When can I claim a refund for my cancelled Animawings flight?
You are entitled to a ticket refund from Animawings if your flight was cancelled and you declined the airline's offer of an alternate flight. You may also be eligible for a ticket refund if you weren't given the option of boarding an alternative flight.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Can I get flight compensation if I cancel my Animawings flight?
The British/European air passenger rights regulations could prohibit you from claiming flight compensation if you choose to cancel your Animawings flight. To find out more about Animawings' refund and compensation procedures, visit their website or get in touch with their customer care department.
Animawings is offering me a travel voucher instead of a refund — should I accept it?
It is not usually a good idea to accept a travel voucher instead of a refund. There are two main causes for this:
You must use the same airline once again if you accept a travel voucher. The airline will often also specify a deadline for using the voucher.
You might not be able to turn your voucher into a cash refund if the airline declares bankruptcy, which would mean losing your money.
Not sure if you are eligible for Animawings flight compensation and refund?
With our free, no-obligation Claim Calculator, you can check the status of your flight in just a minute.
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Check your Animawings flight status
Check the status of your flight before heading to the airport to be ready for any unforeseen changes to your schedule. You may always visit the website of the airline, the airport, or a flight tracker to find out the status of your Animawings flight.
How much Animawings compensation can I get for a delayed or cancelled flight?
The distance of the flight determines the amount of compensation.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU *if your flight was delayed by fewer than 4 hours, the total amount might be reduced by 50%. | Get £520 per passenger |
Extraordinary circumstances — can Animawings deny me compensation?
Situations where the airline is not at fault for a flight delay or cancellation are referred to as extraordinary circumstances. You might not be entitled for flight compensation if any of the following circumstances apply to your Animawings flight delay or cancellation (this list is not all-inclusive):
Bad weather, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry. However, a strike of a specific airline/its crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An unruly or ill passenger.
Delays caused by the airport staff, such as extraordinarily long queues to security checks.
Airlines may assert that extraordinary circumstances happened when no such did! They employ this technique to avoid having to compensate travellers for missed or delayed flights.
With the help of Flight-Delayed.co.uk, you can make a claim for compensation and a refund right away. We'll look into your case carefully and hold the airline responsible. For your convenience, we exclusively work on a "no win, no fee" basis.
How long do I have to claim my Animawings compensation and refund?
If you travelled to or from the United Kingdom, you have 6 years to submit a claim for Animawings flight refund or compensation. The exception is Scotland, where you have 5 years to submit a claim.
If the United Kingdom is not on your itinerary, then different national laws will be in effect.
Any doubts about if you can still claim flight compensation? Check now with our free claim calculator.
=> Check if you are able to still claim Animawings compensation and refund.
How long will it take to get my Animawings compensation / Animawings refund?
Most passengers who ask us for a flight refund or compensation acquire their money in a matter of weeks or months.
The wait period might be months or even years, however, if the airline doesn't reply and/or the claim needs to be brought in court.
No matter how long it takes to process your claim, our legal professionals will keep you updated on any important changes.
How to claim Animawings compensation / Animawings refund?
Making a claim through Flight-Delayed.co.uk is the simplest method!
After you provide us with basic info regarding your flight, our team of professionals takes over, enabling you to blow off steam while we take care of everything.
What are the responsibilities of our experts and how can they assist you in maximizing your claim? Our staff assesses your claim, puts together the relevant paperwork, gets in touch with the airline's legal team, and, if necessary, takes it to court. We have dealt with more than 100 airlines over the past ten years, so we are familiar with all of their techniques.
Why claim with Flight-Delayed.com
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
If you wish to learn more about our fees, please visit our Price List page.
Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!
About Animawings
Animawings, a Romanian airline, was founded in 2019 and is headquartered at Henri Coandă International Airport in Bucharest. Aegan Airlines has a 25% stake in the airline, which was increased to 51% in October of 2021. Their fleet consists of the Airbus A320-200 with two in service at the moment with plans to lease further aircraft from Aegan Airlines. Animawings offers flights to some of Europe and Africa’s best known vacation spots. From Romania's major cities to Cyprus, Spain, and Greece's stunning islands.
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