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Tunisair flight compensation — what are my rights?
Did you book and fly on a Tunisair flight from the United Kingdom or Europe? Because Tunisair is a non-EU airline, British and EU laws do not always protect your right to flight compensation.
You must be flying with Tunisair from the United Kingdom/Europe to be eligible for Tunisair flight compensation.
In general, it makes no difference which airline you fly with if you are flying from the United Kingdom or the European Union. Flight compensation regulations apply to all flights departing from the EU and the UK, including those operated by non-EU airlines.
Unfortunately, when flying to the UK/EU on a non-EU airline, your passengers' rights are not protected under British and European flight compensation regulations. More information on when you may be entitled to flight compensation can be found in the table below.
| Type of flight | Example | Compensation |
|---|---|---|
| Flying with a British carrier | Tokyo to London with British Airways | Yes |
| Flying with a EU carrier | Amsterdam to London with KLM | Yes |
| Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
| Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
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Delayed Tunisair flight — claim compensation
f your Tunisair flight from the United Kingdom/Europe was delayed for more than 3 hours, you are entitled to flight compensation under British and European flight compensation regulations. The delay must have been caused by the airline's own actions.
Use our no-obligation Claim Calculator to see if you are eligible for compensation — in less than a minute, you'll know if you're eligible for Tunisair delayed flight compensation.
If your situation qualifies, we will handle the entire claim process on a "no win, no fee" basis. We will even fight for your rights in court!
Cancelled Tunisair flight — refund and compensation rules
Depending on the circumstances of your Tunisair flight cancellation, you may be entitled to compensation of up to £520, a ticket refund, or both.
When can I claim compensation for my cancelled Tunisair flight?
If your cancelled Tunisair flight originated in the United Kingdom or the European Union, you may be eligible for compensation.
Furthermore, your Tunisair flight must have been cancelled fewer than 14 days prior to the original departure date for you to be eligible for cancelled flight compensation.
Even if you meet the two criteria mentioned above, the airline may rightfully deny you compensation in some cases. See the "Extraordinary Circumstances" section of this article for more information on such situations.
When can I claim a refund for my cancelled Tunisair flight?
If your Tunisair flight from the UK/EU was cancelled, you may be eligible for a refund if:
The airline did not provide you with an alternative flight.
The airline did offer you an alternative flight, but you declined.
| Cancellation notice | Alternative flight | Compensation |
|---|---|---|
| Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
| 7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
| Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Tunisair flight delayed by 3 hours or more?
How much Tunisair compensation can I get for a delayed or cancelled flight?
If your Tunisair flight from the UK/EU was delayed or cancelled, the airline may be obligated to compensate you. The amount of compensation is determined by the length of your flight:
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
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Extraordinary circumstances — can Tunisair deny me compensation?
When a third party or force majeure causes a delay or cancellation, Tunisair has the right to refuse compensation. These situations are referred to as extraordinary circumstances.
Some of the most common extraordinary circumstances are:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How long do I have to claim my Tunisair compensation and refund?
If you flew from the UK, you have 6 years to claim compensation and a refund. The only exception is Scotland, where you have 5 years to claim.
With our free Claim Calculator, you can see if you are still eligible for compensation and a refund from Tunisair.
How long will it take to get my Tunisair compensation / Tunisair refund?
Passengers who use Flight-Delayed.co.uk to claim flight compensation or a refund often receive their funds within a few weeks or months.
If, on the other hand, the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.
Rest assured that, no matter how long the claim takes, our team will keep you informed of any significant developments in your case and will be available to answer any questions you may have.
How to claim Tunisair compensation / Tunisair refund?
First, determine whether you are eligible for Tunisair compensation or a refund if your flight originated in the UK/EU. Using our Claim Calculator, you can check your flight in a few simple steps.
If you are eligible for flight compensation and/or a refund, you can delegate the process to our legal team, allowing you to relax while we ensure you receive the money you deserve.
Uploading all required documents to our platform will only take a few minutes. Our legal team will then assess your claim, prepare legal documents, contact the airline, and, if necessary, take your claim to court.
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About Tunisair
Tunisair is the national Tunisian airline. It was founded in 1948 and is headquartered in Tunis, Tunisia. Tunisair is also the owner of Tunisair Express.
Tunisair operates 47 flights a day to African destinations but also to Europe and the Middle East.
Useful links
- Nouvelair flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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