Wamos flight delayed or cancelled? Get compensation and a refund!

Delayed Wamos flight — when can I get compensation?

When flying with Wamos you can claim compensation when your flight was delayed by more than 3 hours. Wamos, though, must be the party at fault for the disruption.

Claim your money now with Flight-Delayed.co.uk. We will handle the whole claim process for you — even fighting for your rights in court, if needed. No win, no fee!

Cancelled Wamos flight — claim a refund and compensation

Was your Wamos flight cancelled? Depending on the exact circumstances of the cancellation, you might be eligible for a ticket refund, compensation of up to £520, or even both!

When can I claim compensation for my cancelled Wamos flight?

If the cancellation of your Wamos flight was announced less than 14 days before the initial departure date you can claim Wamos flight cancelled compensation.
Keep in mind that Wamos must be the party at fault for the cancellation for you to be eligible for compensation. It is possible that your flight was cancelled due to the so-called “Extraordinary Circumstances” in which case the airline doesn’t have to pay you compensation.

When can I claim a refund for my cancelled Wamos flight?

You can claim a Wamos refund in two situations:

• You were offered an alternative flight but decided not to take it

• You were not offered any alternative flight at all

Cancellation notice	Alternative flight	Compensation
Fewer than 7 days in advance	Departs 1h+ earlier or arrived 2h+ later	Yes
7-14 days in advance	Departs 2h+ earlier or arrived 4h+ later	Yes
Fewer than 14 days in advance	No alternative flight offered	Yes + refund

How much Wamos compensation can I get for a delayed or cancelled flight?

The amount depend on the distance of your flight:

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get £220 per passenger
Flight between 1,500 and 3,500 km	Get £350 per passenger
Flights of over 1,500 kilometres within the EU	Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU	Get £520 per passenger

Extraordinary circumstances — can Wamos deny me compensation?

Yes, in certain circumstances Wamos can deny you compensation. When the delay or the cancellation was caused by a third party or force majeure, Wamos is not responsible for the event — therefore, they are not obliged to pay compensation. We call these situations extraordinary circumstances.

Some of the most common extraordinary circumstances are:

• • Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

  • A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

    However, a strike of the airline's crew is not considered an extraordinary circumstance!

  • Political circumstances, such as a terrorist attack or general security risk due to political unrest.

  • Natural disasters, including volcanic eruptions and hurricanes.

  • A collision between the aircraft and birds or other foreign objects.

  • An ill or unruly passenger.

  • Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.

Not sure if you are eligible for compensation? Check it now!

I was flying with Wamos to a non-EU country. Am I still eligible for compensation?

Yes, you are eligible for compensation in such a situation. The UE flight compensation rules apply to all Wamos’s flights since the airline is headquartered in Madrid, Spain. Even if you were flying with Wamos to/from Mexico or Cuba, you can claim compensation for your delayed or cancelled flight.

However, the situation might be different when flying with a non-EU/non-UK airline. See the table below for more information.

Type of flight	Example	Compensation
Flying with a British carrier	Tokyo to London with British Airways	Yes
Flying with a EU carrier	Amsterdam to London with KLM	Yes
Flying with a non-UK/non-EU carrier from the UK	London to Tokyo with Japan Airlines	Yes
Flying with a non-UK/non-EU carrier to the UK	Tokyo to London with Japan Airlines	No

How long do I have to claim my Wamos compensation and refund?

The time limit to claim varies depending on the country you are flying from.

Were you flying with Wamos to or from Spain? Then the time limit to claim compensation is 5 years.

How long will it take to get my Wamos compensation / Wamos refund?

Passengers who claim flight compensation or refund with Flight-Delayed.co.uk, often receive their money within a few weeks or months.

In the event that the airline doesn’t respond and/or the claim has to be taken to court, the wait time might get extended by a few additional months or even a few years.

However, you can be sure that once you submit your claim with Flight-Delayed.co.uk, no matter how long it takes, our team will keep you in the loop of any important information regarding your case and will be there to clear any questions you may have.

How to claim Wamos compensation / Wamos refund?

At Flight-Delayed.co.uk we will help you through the process.

Providing us with the required information — flight details and documents — will only take as little as 5 minutes. From there on, our legal team will investigate and analyse your claim, draft legal documents, contact the airline, and, if necessary, file a lawsuit on your behalf.

About Wamos

With more than 15 years of experience in the industry, Wamos Air is currently the third largest long-haul airline in Spain. Based in Madrid, the airline offers scheduled flights, charter flights and Wet Lease operations.
Wamos Air is well-known for offering flights to and from Madrid to exotic Caribbean destinations including Varadero, Punta Cana, Cancun and Somaná.

Useful links

• Level flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation