Xiamen Airlines flight delayed or cancelled? Get compensation and a refund!

Xiamen Airlines flight compensation — what are my rights?

Type of flight	Example	Compensation
Flying with a British carrier	Tokyo to London with British Airways	Yes
Flying with a EU carrier	Amsterdam to London with KLM	Yes
Flying with a non-UK/non-EU carrier from the UK	London to Tokyo with Japan Airlines	Yes
Flying with a non-UK/non-EU carrier to the UK	Tokyo to London with Japan Airlines	No

Delayed Xiamen Airlines flight — get compensation up to £520. 

You may be eligible for flight compensation if your Xiamen Airlines flight departing from Amsterdam was delayed for more than 3 hours. However, compensation is only available if the airline is at fault for the delay. See "Extraordinary Circumstances” for more information.

To check if you are eligible for Xiamen Airlines compensation, use our no-obligation Claim Calculator. If you qualify, our team will handle the entire claim process on your behalf. We will even go to court to defend your rights and get you your money. We have over 10 years of experience and a legal success rate of 95%! No win, no fee.

Cancelled Xiamen Airlines flight — refund and compensation rules

Depending on the circumstances of your Xiamen Airlines flight's cancellation, you may be entitled to compensation, a refund, or both!

When can I claim compensation for my cancelled Xiamen Airlines flight?

You can claim compensation for a Xiamen Air flight if it was cancelled less than 14 days before the original departure date*, according to British and European flight compensation regulations.

Xiamen Airlines must be responsible for the cancellation; for more information on when the airline can refuse compensation, see the "Extraordinary Circumstances" section below.

*The right to compensation for Xiamen Airlines flights applies only to flights departing from Amsterdam.

When can I claim a refund for my cancelled Xiamen Airlines flight?

If your Xiamen Airlines flight was cancelled, you may be eligible for a refund if the following conditions are met (see the table below for more information):

• The airline did not provide you with an alternative flight.

or

• You were offered an alternative flight but decided not to take it.

Cancellation notice	Alternative flight	Compensation
Fewer than 7 days in advance	Departs 1h+ earlier or arrived 2h+ later	Yes
7-14 days in advance	Departs 2h+ earlier or arrived 4h+ later	Yes
Fewer than 14 days in advance	No alternative flight offered	Yes + refund

How much Xiamen Airlines compensation can I get for a delayed or cancelled flight?

The amount of flight compensation is calculated according to the distance of your flight:

Distance of your flight	Compensation
Flights shorter than 1,500 km	Get £220 per passenger
Flight between 1,500 and 3,500 km	Get £350 per passenger
Flights of over 1,500 kilometres within the EU	Get £350 per passenger
Flights of over 3,500 kilometres outside of the EU	Get £520 per passenger

Extraordinary circumstances — can Xiamen Airlines deny me compensation?

Even if your flight was delayed by 3+ hours or cancelled at the last minute, Xiamen Airlines reserves the right to deny compensation if the disruption was caused by a third party or force majeure. Such situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances are:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
  

Airlines can sometimes claim that an extraordinary circumstance occurred, even when this was not the case! They do this in order to avoid having to pay compensation.
=> Don’t let the airline trick you. Check if you are eligible in just a minute using our Claim Calculator!

How long do I have to claim my Xiamen Airlines compensation and refund?

Since Xiamen Air only departs from Amsterdam in Europe, you will only be able to submit your claim under Dutch law, which states that you have 2 years to claim flight compensation.

However, note that for other flights with other airlines, passengers can choose which legislation is in their best interest when it comes down to the time limit to claim flight compensation. Different time limits can apply to one flight:

• The law of the country of origin

• The law of the destination country

• The law of the country in which the airline is based

Check if you can still get compensation and a refund from Xiamen Airlines with our Claim Calculator.

How long will it take to get my Xiamen Airlines compensation / Xiamen Airlines refund?

Flight-Delayed.co.uk customers usually receive their money back within a few weeks or months.

If you submit your claim with Flight-Delayed.co.uk, our expert team will keep you informed of important developments and will be available to answer any questions you may have.

How do I claim a Xiamen Airlines refund or compensation?

Flight-Delayed.co.uk is the most efficient and quick way to get flight compensation!

Uploading all required documents to our platform will only take a few minutes. Our legal team will then investigate and analyse your claim, draft legal documents, contact the airline, and, if necessary, file a lawsuit on your behalf. No win, no fee.

If you wish to learn more about our fees, please visit our Price List page. 

Otherwise, if you are ready to claim, start the process right away — you can do it straight from your phone or your computer!

About Xiamen Airlines

Xiamen Airlines, is a Chinese airline based in Xiamen and founded in 1984. Xiamen Airlines operates mostly in the Asia-Pacific area but also flies from and to Amsterdam, Vancouver and Los Angeles.

Useful links

• Garuda Indonesia flight compensation
• Korean air flight compensation
• Malaysia airlines flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation