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Venice Marco Polo Airport flight delayed — claim flight compensation
If your flight to or from Venice Airport is delayed, you may be entitled to compensation of up to £520 per passenger. Your eligibility for compensation is determined by the following conditions:
Your flight was delayed for more than 3 hours, AND,
The delay is the airline's responsibility.
For more information regarding the circumstances that you will not be entitled to compensation, read in the later section “extraordinary circumstances”.
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Flight cancelled Venice Marco Polo Airport — flight compensation and refund policies
If your flight from or to Venice Airport is cancelled, you may be entitled to compensation or a full refund. You are eligible for compensation and/or a full refund when the following conditions apply:
Your flight is cancelled fewer than 14 days prior to the scheduled departure, AND,
The cancellation is under the airline’s control.
How to get a refund for my Venice Marco Polo Airport flight cancelled?
You may also request a refund of your flight ticket if you hadn't received a replacement flight or were offered one but decided not to take it.
Don’t accept the voucher offered by the airline!
When a flight is disrupted at Venice Airport, airlines often offer passengers a voucher to make up for the inconvenience caused. However, it's important to note that accepting a voucher may mean waiving your right to claim compensation. You will also be restricted to the airline that offers the voucher, usually with an expiration date.
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How much flight compensation can I get for my Venice Marco Polo Airport delays or cancellations?
The amount of compensation depends on the distance of the flight and the length of the delay. Passengers may be eligible for up to £520 in compensation per passenger.
| Distance of your flight | Compensation |
|---|---|
| Flights shorter than 1,500 km | Get £220 per passenger |
| Flight between 1,500 and 3,500 km | Get £350 per passenger |
| Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
| Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
How to claim flight compensation for my Venice Marco Polo Airport flight?
The easiest way to claim compensation or a refund is to use a specialised service provided by Flight-Delayed.co.uk, which can handle the entire process for you, from checking your eligibility to communicating with the airline and pursuing your claim.
How long does it take to receive compensation for a disrupted flight at Venice Airport?
The time it takes to receive compensation can vary depending on the specific circumstances of the claim. In general, it may take several weeks or even months to receive the compensation you are entitled to. More complicated cases that require going to court will take longer, sometimes even up to years.
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Can I claim compensation if the flight disruption was caused by extraordinary circumstances?
No, if the flight disruption was caused by extraordinary circumstances that were beyond the control of the airline, you will not be eligible for compensation.
Some common examples of extraordinary circumstances include:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
How much time do I have to submit my flight compensation claim?
The time frame for making a claim for compensation or refund depends on the specific regulations in the country where the airline is based, as well as the departure and arrival airports. In Italy, passengers have up to 2 years to make a claim for compensation. However, if your journey involves a British country, you have up to 6 years to make a claim.
How long does it take to receive compensation for a disrupted flight at Venice Airport?
The time it takes to receive compensation can vary depending on the specific circumstances of the claim. In general, it may take several weeks or even months to receive the compensation you are entitled to. More complicated cases that require going to court will take longer, sometimes even up to years.
Not sure if you qualify for compensation?
Check your eligibility using our free Claim Calculator.
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Latest updates on Venice Marco Polo Airport disruptions today: check your Venice Marco Polo Airport flight status
If you're departing from or arriving at Venice Airport, you can easily check the status of your flight through the Venice Airport website before your arrival at the airport. Checking the status of your flight is strongly recommended, this is so that you can anticipate any possible flight delays or cancellations.
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Flight delayed or cancelled — our tips on how to kill time at Venice Marco Polo Airport!
Are you looking for ways to make the most of your time at Venice Airport? The airport offers plenty of options for passengers to enjoy before their flight. From duty-free shopping and Italian restaurants to relaxation areas and free Wi-Fi, there's something for everyone at Venice Airport.
Duty-free shopping: Take advantage of duty-free shopping at Venice Airport and shop for souvenirs, fashion, and luxury items at affordable prices. The airport has a wide range of retail outlets, including fashion stores, jewellery stores, and cosmetic stores.
Food and beverage: Indulge in different cuisines and beverages in the many restaurants and cafés at Venice Airport. From pizzas and pasta to wines and cocktails, there are plenty of dining options to choose from.
Relaxation areas: Need a break from the hustle and bustle of the airport? Venice Airport has a VIP lounge that offers snachs, drinks, TV, magazines, free-Wifi, as well as a shower service.
Free Wi-Fi: Stay connected with free and unlimited Wi-Fi available throughout Venice Airport. Whether you need to catch up on work or simply want to browse the internet, you can stay connected without any hassle.
About Venice Marco Polo Airport
Venice Airport (VCE), also known as Marco Polo Airport, is the fourth busiest airport in Italy, serving millions of passengers each year. The airport is located on the mainland, about 8 kilometres from the city of Venice, and is easily accessible by car, taxi, or public transportation.
Venice Airport serves a wide range of airlines, including major carriers like British Airways, Emirates, and Lufthansa, as well as budget airlines like Ryanair and easyJet. The airport offers flights to over 100 destinations in Europe, Africa, and the Middle East.
Venice Airport has one main terminal building, which is divided into three levels. The ground floor is dedicated to arrivals, the first floor is for departures, and the second floor is home to the airport's retail and dining options. The airport offers a range of facilities, including ATMs, currency exchange, baggage storage, and a lost and found service.
Passengers can travel to and from Venice Airport by car, taxi, or public transportation. The airport has a dedicated bus service that connects the airport to the city centre, as well as to other destinations in the region. Passengers can also hire a car or take a water taxi to reach their final destination.
Useful links
- Bologna airport compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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