Delayed or cancelled Delta Air Lines flight? Get compensation up to £520!

Delta Air Lines flight compensation — what are my rights?

Are you flying with Delta Air Lines from the United Kingdom or Europe? Delta Air Lines is a non-EU airline, so British and EU laws do not always protect your flight compensation rights.

To be eligible for Delta Air Lines flight compensation, you must be travelling with Delta from the United Kingdom/Europe.

More broadly, if you were flying from the United Kingdom or the European Union, it makes no difference which airline you fly with. Flight compensation regulations in the EU and the UK apply to all flights departing from EU and UK, including those operated by non-EU airlines.

Unfortunately, your passengers' rights are not protected under British and European flight compensation regulations when flying to the UK/EU on a non-EU airline. See the table below for more information on when you may be entitled to flight compensation.

Your rights in the event of a delayed or cancelled Delta Air Lines flight

If you have encountered flight cancellations or delays with Delta Air Lines, it's crucial to keep in mind that your rights as an air passenger are protected by British regulations. Depending on the circumstances, you may qualify for compensation of up to £520 and a full refund of the ticket price for your Delta Air Lines flight that was cancelled.

• Was your Delta Air Lines flight delayed? If you arrived at your final destination at least 3 hours late and your flight departed from the EU/UK, you are most likely entitled to flight compensation.

• Was your Delta Air Lines flight cancelled? If you did not take an alternative flight offered by the airline, you are entitled to a refund. Additionally, if the flight was cancelled fewer than 14 days before departure and was supposed to depart from the UK/EU, you might be entitled to cancelled Delta Air Lines flight compensation.

• Regardless of the flight disruption or its cause, airlines must provide passengers with special assistance, known as the "right to care.” This includes: food and beverage vouchers, communication services, and, if needed, accommodations and transportation. You can claim those directly at the airline’s service desk at the airport, if the airline refuses to give you a voucher, just go and buy what you need — they will have to pay you back those expenses (as long as they are reasonable).

Warning: If your flight was delayed or cancelled because of “extraordinary circumstance”, you won’t be entitled to flight compensation as the airline needs to be responsible for the flight disruption to provide compensation to passengers.

Delta Air Lines compensation for delayed flight 

If your Delta Air Lines flight from the UK/EU was delayed by more than 3 hours, you are entitled to flight compensation under British and European flight compensation regulations. The airline’s actions must have caused the delay.

Use our no-obligation Claim Calculator to see if you are eligible for compensation — you'll know if you're eligible for Delta Air Lines delayed flight compensation in less than a minute.

If you are eligible, we can handle the entire claim process for you on a "no win, no fee" basis. We will even defend your rights in court!

Delta Air Lines compensation for cancelled flight 

Depending on your Delta Air Lines flight cancellation circumstances, you may be entitled to compensation of up to £520, a ticket refund, or both.

When can I claim compensation for my cancelled Delta Air Lines flight? 

You can claim cancelled Delta flight compensation if your cancelled flight was departing from the UK or the EU.

Additionally, to be eligible for cancelled flight compensation, your Delta flight must have been cancelled fewer than 14 days prior to the original departure date.

In some situations, the airline might rightfully deny you compensation, even if you meet the two criteria mentioned above. For more information about such situations, see the "Extraordinary Circumstances" section of this article.

When can I claim a refund for my cancelled Delta Air Lines flight 

If your Delta Air Lines flight from the UK/EU got cancelled, you could get a refund if:

• The airline did not offer you an alternative flight.

• The airline did offer you an alternative flight, but you decided not to take it.

Can I get flight compensation if I cancel my Delta Air Lines flight? 

Passengers should be aware that cancelling a Delta Air Lines flight does not automatically guarantee entitlement to compensation or refunds. Delta Air Lines has a cancellation policy that typically allows cancellations within 24 hours of booking, making passengers eligible for a refund. However, cancelling beyond this time frame may result in the possibility of not receiving a refund. To obtain accurate information about potential compensation options for flight cancellations, passengers are advised to consult Delta Air Lines' specific policies.

Delta Air Lines missed connection flight due to delay or cancellation

If your Delta Air Lines flight is delayed or cancelled, resulting in a missed connecting flight (when both flights were booked together under the same reservation), you may be eligible for compensation and/or a refund for the entire journey.

Check your Delta Air Lines flight status

To ensure you stay informed, it is advisable to regularly check the status of your Delta Air Lines flight on their official website or the website of your departure/arrival airport. By staying prepared and well-informed, you can reduce the likelihood of facing unexpected complications during your travel with Delta Air Lines.

How much Delta Air Lines compensation can I get for a delayed or cancelled flight?

If your Delta flight from the UK/EU was delayed or cancelled, you might be entitled to compensation from Delta Air Lines. The amount of compensation depends on the distance of your flight:

Extraordinary circumstances — can Delta Air Lines deny me compensation?

Delta Air Lines can refuse compensation when the delay or cancellation was caused by a third party or force majeure. These situations are referred to as extraordinary circumstances.

Some of the most common extraordinary circumstances that allow Delta Air Lines to deny your claim are:

• Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.

• A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).

  However, a strike of the airline's crew is not considered an extraordinary circumstance!

• Political circumstances, such as a terrorist attack or general security risk due to political unrest.

• Natural disasters, including volcanic eruptions and hurricanes.

• A collision between the aircraft and birds or other foreign objects.

• An ill or unruly passenger.

• Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
  

Be aware though: airlines will sometimes claim that an extraordinary circumstance occurred, even if this was not the case. They do this to avoid having to pay out compensation.

Don't be duped by the airline’s false arguments. Check online if you are eligible for flight compensation.

How long do I have to claim my Delta Air Lines compensation and refund?

You have 6 years to claim compensation and refund if you flew from the United Kingdom. The exception is Scotland, where you have 5 years to claim.

Check if you can still get compensation and a refund from Delta Air Lines with our free Claim Calculator.

How long will it take to get my Delta Air Lines compensation / Delta Air Lines refund?

Passengers who use Flight-Delayed.co.uk to seek flight compensation or a refund often receive their money within a few weeks or months.

"Absolutely reliable process for enforcing my claim. Worth mentioning: I had first described my claim to another company: They gave me no hope of a refund since the airline (Delta) is non-European."

However, if the airline fails to respond and/or the claim must be filed in court, the wait time could be months or even years.

Rest assured, regardless of how long the claim takes, our team will keep you updated on any significant developments in your case and will be available to answer any questions you may have.

How to claim Delta Air Lines compensation / Delta Air Lines refund?

First, determine whether you are eligible for Delta Air Lines compensation or a refund if your flight originated in the UK/EU. Using our Claim Calculator, you can check your flight in a few simple steps.

If you are eligible for flight compensation and/or a refund, you can delegate the process to our legal team, allowing you to relax while we ensure you receive the money you deserve.

Uploading all required documents to our platform will only take a few minutes. Our legal team will then assess your claim, prepare legal documents, contact the airline, and, if necessary, take your claim to court.

Please visit our Price List page to learn more about our fees.

If you are ready to claim, start the process right away — you can do it straight from your phone or computer!

About Delta Air Lines

Delta Air Lines, usually known as Delta, is a major airline in the United States. Delta is one of the world's oldest airlines, founded in 1925 and headquartered in Atlanta, USA. The airline operates over 1000 destinations in over 60 countries across six continents through its subsidiaries and regional affiliates, including Delta Connection (in Europe KLM, Air France and Virgin).

In Europe, you can find Delta flights arriving in/departing from Amsterdam, London, Paris and Rome. Delta Air Lines, including its regional partners, maintains an impressive on-time performance record with 82.1% of flights operating punctually.

Useful links

• EVA Air flight compensation
• More details on delayed flight compensation
• More details on cancelled flight compensation
• Post-Brexit flight compensation rules in the UK
• Rules regarding missed flight compensation
• Rules regarding flight compensation in the case of denied boarding
• Claim Calculator — check if you are eligible for compensation