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Lastminute.com flight delayed — when can I claim flight compensation
European legislation (EU261) requires airlines to pay passengers for flight delays of more than 3 hours. Flight compensation is only available if:
Your flight originated in Europe or was operated by a European airline (more details can be found in the table below).
AND
The airline was responsible for the delay. In other words, the delay was not caused by an unforeseeable occurrence or a third party (see the “Extraordinary circumstances” section of this page).
Type of flight | Example | Compensation |
---|---|---|
Flying with a British carrier | Tokyo to London with British Airways | Yes |
Flying with a EU carrier | Amsterdam to London with KLM | Yes |
Flying with a non-UK/non-EU carrier from the UK | London to Tokyo with Japan Airlines | Yes |
Flying with a non-UK/non-EU carrier to the UK | Tokyo to London with Japan Airlines | No |
Was your Lastminute.com flight delayed?
Claim as soon as possible to earn up to £520 per passenger!
Claim nowLastminute.com flight cancelled — compensation and refund policies according to EU261
If your Lastminute.com flight was cancelled, you have several options. You may be entitled to a total monetary refund of your ticket, flight compensation, or both. Continue reading for more details!
Flight compensation for my Lastminute.com flight cancelled
In line with EU261, you can file a flight compensation claim for a cancelled Lastminute.com flight if all of the following requirements are met.
Your flight originated in Europe, or its operator was a European airline.
The airline cancelled your flight less than 14 days in advance.
The airline was responsible for the cancellation, not a third party or an unanticipated occurrence (see the “Extraordinary circumstances” section of this page for more info)
Cancellation notice | Alternative flight | Compensation |
---|---|---|
Fewer than 7 days in advance | Departs 1h+ earlier or arrived 2h+ later | Yes |
7-14 days in advance | Departs 2h+ earlier or arrived 4h+ later | Yes |
Fewer than 14 days in advance | No alternative flight offered | Yes + refund |
Flight refund for cancelled Lastminute.com flight
If your flight was cancelled and you matched the following criteria, regardless of airline or flight schedule, you are eligible for a flight refund:
The airlines offered you an alternative flight, but you chose not to take it.
OR
The airline did not provide you with any alternative flight.
Was your flight booked through Lastminute.com cancelled?
Flight-Delayed.co.uk can help you secure a refund and file a claim for flight compensation.
Claim nowLastminute.com flight cancelled — voucher or refund?
It is strongly advised against accepting airline vouchers. If you accept a voucher, you will be forced to book another flight with the same airline, and the voucher may have a time limit for use. Furthermore, if the airline declares bankruptcy, you may have difficulty getting your money back.
Flight compensation amount for Lastminute.com flight delayed or cancelled
The compensation is given per passenger and is based on the flight's distance.
Distance of your flight | Compensation |
---|---|
Flights shorter than 1,500 km | Get £220 per passenger |
Flight between 1,500 and 3,500 km | Get £350 per passenger |
Flights of over 1,500 kilometres within the EU | Get £350 per passenger |
Flights of over 3,500 kilometres outside of the EU | Get £520 per passenger |
Extraordinary circumstances — can the airline deny me flight compensation?
Unfortunately, they can. Even if your flight was unexpectedly cancelled or delayed for more than 3 hours, the airline retains the right to refuse compensation. This is because in some cases, a third party or unforeseen event, rather than the airline, is to blame for the delay.
The following are some of the most frequent extraordinary circumstances:
Bad weather conditions, such as thick fog, heavy rain, or thunderstorms.
A strike, most often specifically within the aviation industry (for example, a strike of air traffic control workers at a specific airport).
However, a strike of the airline's crew is not considered an extraordinary circumstance!
Political circumstances, such as a terrorist attack or general security risk due to political unrest.
Natural disasters, including volcanic eruptions and hurricanes.
A collision between the aircraft and birds or other foreign objects.
An ill or unruly passenger.
Flight delays caused by the airport staff, such as extraordinarily long queues to security checks.
Lastminute.com flight delayed or cancelled — should you reach out to the airline or your travel agency?
They're both viable possibilities. However, when it comes to claiming flight compensation, we recommend that travellers consult with a knowledgeable specialist.
After you have provided all required flight-related information on our website, an expert will take over to guarantee that your claim is processed correctly. Flight-Delayed.co.uk examines your claim, ensures that all relevant paperwork is completed, contacts the airline, and, if necessary, takes your claim to court to ensure that you receive your flight compensation. All work is handled on a "no win, no fee" basis for your convenience.
Why claim with Flight-Delayed.com
1m passengers helped
9 legal teams in 9 countries
98% of court cases won
About Lastminute.com
Lastminute.com is an online travel agency (OTA) and third-party flight booking application that provides low-cost tickets to a variety of destinations across the world. Lastminute.com offers more services including hotels, theatre tickets, spa deals, and unique travel experiences.
Lastminute.com, as the name suggests, helps you to find last-minute prices. Because accommodation is such an important part of any trip, finding a good deal on a hotel is always a bonus. Lastminute.com has great hotel prices on last-minute bookings. If you find a cheaper hotel within 24 hours on any UK website, lastminute.com will refund the difference.
Useful links
- Expedia flight compensation
- Kayak flight compensation
- Kiwi flight compensation
- More details on delayed flight compensation
- More details on cancelled flight compensation
- Post-Brexit flight compensation rules in the UK
- Rules regarding missed flight compensation
- Rules regarding flight compensation in the case of denied boarding
- Claim Calculator — check if you are eligible for compensation
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